Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how Garrison Trident Fitness (“we”, “us”, “our”) collects, uses, stores, and protects your personal data.

We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Garrison Trident Fitness provides fitness training courses, programmes, workshops, and related services.

For the purposes of data protection law, we are the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Identity & Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

Booking & Payment Information

  • Course bookings

  • Payment status (deposit / balance paid)

  • Transaction references

(Note: We do not store full card details.)

Health & Fitness Information

  • Information provided via PAR-Q or health assessment forms

  • Emergency contact details (where applicable)

This data is treated as special category data and handled with additional care.

Website & Technical Data

  • IP address

  • Browser type and device information

  • Pages visited and interactions (via cookies and analytics)

3. How We Use Your Data

We use your personal data to:

  • Process bookings and payments

  • Communicate with you about your booking

  • Send confirmation emails, payment links, and course information

  • Assess fitness to participate and manage health and safety

  • Comply with legal and regulatory obligations

  • Improve our website and services

We will only use your data where we have a lawful basis to do so.

4. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to deliver the services you book

  • Legal obligation – for accounting and regulatory purposes

  • Legitimate interests – to manage and improve our business

  • Explicit consent – for health-related data (e.g. PAR-Q forms)

You may withdraw consent at any time, where consent is the lawful basis.

5. Payments & Third-Party Providers

Payments are processed securely by third-party providers, including:

  • Stripe (card payments and payment links)

  • Klarna (where offered for balance payments)

We do not store your card details. These providers act as independent data controllers and process your data in accordance with their own privacy policies.

6. Sharing Your Data

We only share your data where necessary, including with:

  • Payment providers (e.g. Stripe, Klarna)

  • IT and website service providers (e.g. Squarespace)

  • Professional advisers where required by law

We never sell your personal data.

7. How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

  • Secure systems and access controls

  • Limiting access to those who need it

  • Secure storage of health-related information

Health and fitness data is only retained for as long as necessary for safety, insurance, or legal purposes.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • Booking and payment records: retained for legal and accounting purposes

  • Health information: retained only for the duration necessary for safety and insurance

  • Marketing communications: until you opt out

9. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details on our website.

10. Cookies

Our website uses cookies to improve functionality and analyse usage.

You can control or disable cookies through your browser settings. Further details are available in our Cookie Policy (where applicable).

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details provided on our website.