Terms & Conditions
Last updated: [insert date]
These Terms & Conditions apply to all courses, programmes, retreats, workshops, events, and training services (“Services”) provided by Garrison Trident Fitness (“we”, “us”, “our”).
By making a booking or purchase, you confirm that you have read, understood, and agree to these Terms & Conditions.
1. Pricing & Booking Basis
1.1 All prices are per person, unless expressly stated otherwise.
1.2 Prices are displayed at the time of booking and are correct at that time.
1.3 A booking is confirmed once the applicable payment (deposit or full amount) has been received.
1.4 Places are allocated on a first-come, first-served basis, subject to availability.
2. Deposits
2.1 Certain Services require payment of a deposit to secure a booking.
2.2 Unless otherwise stated, deposits are non-refundable, as they contribute to administrative, planning, and preparatory costs.
2.3 Payment of a deposit secures the number of places selected at checkout.
2.4 Nothing in this section affects your statutory rights under the Consumer Rights Act 2015 or other applicable consumer law.
3. Balance Payments
3.1 Where a deposit is taken, the remaining balance must be paid by the deadline communicated at the time of booking.
3.2 Balance payments may be made using the payment methods offered at the time payment is due.
3.3 Failure to pay the balance by the stated deadline may result in cancellation of the booking and forfeiture of the deposit.
3.4 Where instalments are offered, the balance may be paid in accordance with the instalment schedule provided.
4. Instalment Payments
4.1 Where offered, instalment payments allow the total price of a Service to be paid in staged payments prior to participation.
4.2 Instalments:
Are interest-free
Do not include any additional fees
Represent staged payments towards the total price
Must be completed before participation
4.3 Instalment payments do not constitute credit, lending, or a regulated financial agreement.
4.4 The instalment amounts, schedule, and payment deadlines will be communicated at the time of booking or by email following payment of the deposit.
4.5 Failure to complete all instalment payments by the stated deadline may result in cancellation of the booking and forfeiture of any payments made, including the deposit, except where required by law.
5. Third-Party Payment Providers
5.1 Payments may be processed using third-party providers such as Stripe.
5.2 Where pay-later providers (such as Klarna) are offered, any agreement entered into is between you and that provider and does not alter your obligations to us.
5.3 We are not responsible for the terms, decisions, or actions of third-party payment providers.
6. Cancellations by the Participant
6.1 Deposits are non-refundable in the event of cancellation by the participant, unless otherwise stated.
6.2 If a balance or instalment payments have been made, any refund (excluding the deposit) will depend on the timing of cancellation and the specific Service booked.
6.3 No refunds will be issued for non-attendance or for cancellations made after the applicable cancellation deadline.
6.4 All cancellation requests must be made in writing.
7. Cancellations or Changes by Us
7.1 We reserve the right to cancel, postpone, or amend any Service due to circumstances beyond our reasonable control, including but not limited to illness, venue issues, adverse weather conditions, or safety concerns.
7.2 Where we cancel a Service, you will be offered either:
a full refund of payments made, or
the option to transfer your booking to an alternative date or Service (subject to availability).
8. Health, Fitness & Assumption of Risk
8.1 Some Services involve physical activity and carry inherent risks.
8.2 As a condition of participation, you may be required to complete a Physical Activity Readiness Questionnaire (PAR-Q) and/or health assessment form prior to taking part.
8.3 You confirm that all information provided in any PAR-Q or health assessment is complete, accurate, and truthful to the best of your knowledge.
8.4 Completion of a PAR-Q or health assessment does not constitute medical advice and does not guarantee suitability for participation. If you have any concerns regarding your health or fitness, you should seek advice from a qualified medical professional before participating.
8.5 Participation is at your own risk, and you agree to follow all instructions provided by coaches, instructors, or staff at all times.
8.6 We accept no liability for injury or loss arising from undisclosed medical conditions, inaccurate information provided, or failure to follow instructions, except where liability cannot be excluded by law.
9. Fitness to Participate
9.1 We reserve the right to refuse or restrict participation where, based on the information provided, we reasonably believe that participation may pose a risk to the health or safety of the participant or others.
9.2 Where appropriate, we may require written confirmation from a medical professional before allowing participation.
9.3 Decisions taken in the interests of health and safety do not entitle the participant to a refund, except where required by law.
10. Conduct
10.1 Participants are expected to behave respectfully and follow all instructions.
10.2 We reserve the right to remove any individual whose behaviour is disruptive, unsafe, or inappropriate.
10.3 No refund will be issued where removal is due to conduct or failure to comply with instructions.
11. Digital Materials & Intellectual Property
11.1 Any digital materials, documents, or content provided as part of our Services are for personal use only.
11.2 Such materials must not be shared, reproduced, or distributed without prior written permission.
12. Limitation of Liability
12.1 Nothing in these Terms & Conditions limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under Scots law.
12.2 Subject to the above, our total liability is limited to the total amount paid by you for the relevant Service.
13. Data Protection
13.1 We process personal data in accordance with UK GDPR and our Privacy Policy.
13.2 Payment processing by third-party providers is subject to their respective privacy policies.
14. Governing Law & Jurisdiction
14.1 These Terms & Conditions are governed by and interpreted in accordance with the laws of Scotland.
14.2 Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the Scottish courts.